Privacy policy common questions
We collect your name, email, phone number, date of birth and payment details when you open an account. During play, we log your deposits, withdrawals, game activity and support interactions. We also collect your IP address and device type to prevent fraud and keep your account secure.
We retain your account information for two years after closure to meet local regulatory and tax requirements. Transaction records needed for dispute resolution or anti-money-laundering checks may be kept longer. You can request early deletion where local law permits by contacting our support team.
Yes. Open your account, head to Settings > Privacy, and you'll see a summary of your stored information. For a full export of all data associated with your account—including game history, payment records and support tickets—email our data team with proof of identity.
No. We do not sell your personal data, email address, phone number or game history to third parties. Payment processors and fraud-prevention partners see only the minimum information needed to process your DANA, OVO, GoPay and QRIS transactions securely.
Payment credentials are encrypted using TLS 1.2 and stored in tokenised form—we never retain your full payment details. Deposits are processed through secure payment gateways. Your account confirms each transaction in real time; unauthorised charges can be disputed directly with your payment provider.
Yes. Disable tracking cookies in your browser settings. For marketing emails, go to Settings > Notifications and uncheck promotional email. You'll still receive essential account alerts—password resets, withdrawal confirmations and security notices—because these are transactional, not promotional.
If sumo toto undergoes a business change, your personal data may transfer to the new operator under the same privacy standards. We will notify you by email of any material change in how your data is handled. You retain the right to request deletion or access your information before any transition completes.
